At Ruvigo, we design our cameras and optics with durability and performance in mind. To ensure your equipment continues to function at its best, we’ve compiled this guide on proper care and usage. By following these instructions, you can maximize the lifespan and performance of your Ruvigo products.

General Care Tips

Handling with Care:

• Always handle your camera and optics with clean, dry hands. Avoid touching the lens or sensor directly to prevent smudges and scratches.
• Use a camera strap or wrist strap to prevent accidental drops.

Storage:

• Store your camera and lenses in a cool, dry place. Avoid areas with high humidity or extreme temperatures.
• Use a protective case or camera bag to shield your equipment from dust, moisture, and physical damage when not in use.
• Keep silica gel packets in your storage case to absorb moisture and prevent mold growth.

Cleaning:

• Use a soft, lint-free cloth or microfiber cloth to clean the exterior of your camera and lenses. For the lens, use a lens cleaning solution specifically designed for optical glass.
• Avoid using harsh chemicals or abrasive materials on any part of your equipment.
• Regularly clean the camera’s sensor using a sensor cleaning kit or seek professional cleaning services if you’re unsure how to do it.

Battery Care:

• Use only the recommended batteries for your camera. Avoid mixing old and new batteries or different brands.
• Remove the battery from your camera if you won’t be using it for an extended period to prevent leakage.
• Store batteries in a cool, dry place. Avoid exposure to extreme heat or direct sunlight.

Instructions for Use

Camera Setup:

• Before using your camera, fully charge the battery and insert a compatible memory card.
• Update your camera’s firmware regularly to ensure optimal performance and access to the latest features.
• Familiarize yourself with the user manual to understand the various functions and settings of your camera.

Lens Care:

• When attaching or removing a lens, keep the camera body facing downward to prevent dust from entering the sensor area.
• Always use a lens cap when your lens is not in use to protect it from scratches and dust.
• Avoid exposing lenses to direct sunlight for extended periods, as this can cause internal damage.

Operating Environment:

• Protect your equipment from harsh weather conditions. If you’re shooting in extreme environments (rain, snow, sand), consider using weatherproof camera covers.
• Allow your camera to acclimate to the surrounding temperature before use, especially when transitioning from cold to warm environments, to prevent condensation.

Safe Transportation:

• When traveling, keep your camera and lenses in a padded, waterproof camera bag.
• If you’re flying, carry your equipment in your hand luggage to avoid potential damage during baggage handling.

Troubleshooting Common Issues

• Blurry Images: Ensure your lens is clean, and check that your camera’s focus settings are correct. Use a tripod for stability in low light conditions.
• Battery Draining Quickly: Lower the screen brightness, turn off Wi-Fi/Bluetooth when not in use, and close unnecessary apps running in the background.
• Camera Not Turning On: Check that the battery is charged and properly inserted. If the problem persists, consult the user manual or contact our customer support.

Warranty & Support

Ruvigo products come with a limited warranty covering manufacturing defects. For more details on warranty coverage and how to make a claim, please refer to your warranty card or visit our website.

For additional support, troubleshooting, or to inquire about repairs, our customer service team at:

Phone: +1 2029982928

Email: support@ruvigo.com